Employment Opportunities

Appointment Coordinator/Customer Service

Dave Smith Ford is looking to hire a Part Time Appointment Coordinator/Customer Service Representative.

The hours are Monday - Friday 10am-2:30pm

A Saturday is required once a month. Saturday hours are 8am- 5pm

Responsibilities Include:

• Answering all incoming phone calls to the dealership and directing them to the proper person/department
• Schedule Service appointments for customers as they call in
• Provide excellent customer service skills
• Outbound phone call to schedule customers for their NYSI's, oil changes, Recalls etc.

Job Requirements:

• Confident and professional demeanor on the phone
• Arrive on time for shift
• Positive Attitude
• Strong computer skills.
• Must be organized and have the ability to accurately transfer information into the computer while speaking with customers

Sales & Leasing Consultants 

We are seeking an Experienced Automotive Sales Consultant to become an integral part of our team!

Responsibilities:

• Educate and sell company products and services to new and existing customers clients
• Work closely with Sales and Finance managers to ensure that sales are maximized while maintaining excellent customer satisfaction levels
• Reach agreed upon sales targets by deadline
• Close and follow up on sales transactions
• Investigate and resolve customer issues and complaints
• Network and build relationships with new and existing client base

Qualifications:

• Previous experience in automotive sales preferred
• Strong negotiation skills
• Deadline and detail-oriented
• Ability to build rapport with clients
• Valid driver's license
• All applicants must be able to demonstrate ability to pass pre-employment testing to include Background Checks, MVR and Drug Screening
• Professional personal appearance
• Excellent communication skills

Dave Smith Ford offers an aggressive pay plan based on salary, sales commission, Finance & Insurance, and month end unit bonus.We offer Medical, Dental, Vision, 401K, Paid Vacation.

About Dave Smith Ford:

Dave Smith Ford a premier Ford dealership in WNY. A fantastic, heavy traveled location and a recently completed dealership renovation are driving business like never before! We place a strong emphasis on working together as a team to provide the best experience possible for our guests. Dave Smith Ford is a growing enterprise, there are opportunities for advancement throughout the dealership.

Job Type: Full-time

Salary: $35,000.00 to $100,000.00 /year

Required experience:

• Sales: 2 years

Required license or certification:

• Valid Driver's License