Employment Opportunities

Dave Smith Ford Williamsville, NY

Internet Call Center - Automotive BDC Sales Representative

PART-TIME

As an Internet  Automotive BDC Sales Representative, you will be responsible for monitoring internet leads and providing client follow-up. You must be a customer-service oriented individual with excellent organizational skills in order to manage incoming customer leads. All applicants must be comfortable making phone calls and sending emails to prospective clients on a regular schedule. Flexible hours.

Job Duties Include:

• Monitoring and contacting Internet leads from our website, dealer, manufacturer and third party sites
• Determining each customer's vehicle needs by asking questions and listening
• Learning, understanding and adhering to call and email scripts
• Setting and confirming appointments, following up for each shown or missed appointment
• Gathering information for out of state customers and getting that information back to them in a timely manner
• Meeting with the sales managers and BDC Manager regarding objectives, planned activities, reviews and analysis
• Following up with clients that are connected to the dealership for business development

Job Requirements:

• Strong follow-up skills
• Highly proficient computer skills
• Demonstrated experience with navigating internet channels
• Quick response time
• Excellent written skills (grammar & spelling)
• A positive attitude, exceptional work ethic and a willingness to learn
• Professional, ethical and a team player

Sales & Leasing Consultants 

We are seeking an Experienced Automotive Sales Consultant to become an integral part of our team!

Responsibilities:

• Educate and sell company products and services to new and existing customers clients
• Work closely with Sales and Finance managers to ensure that sales are maximized while maintaining excellent customer satisfaction levels
• Reach agreed upon sales targets by deadline
• Close and follow up on sales transactions
• Investigate and resolve customer issues and complaints
• Network and build relationships with new and existing client base

Qualifications:

• Previous experience in automotive sales preferred
• Strong negotiation skills
• Deadline and detail-oriented
• Ability to build rapport with clients
• Valid driver's license
• All applicants must be able to demonstrate ability to pass pre-employment testing to include Background Checks, MVR and Drug Screening
• Professional personal appearance
• Excellent communication skills

Dave Smith Ford offers an aggressive pay plan based on salary, sales commission, Finance & Insurance, and month end unit bonus.We offer Medical, Dental, Vision, 401K, Paid Vacation.

About Dave Smith Ford:

Dave Smith Ford a premier Ford dealership in WNY. A fantastic, heavy traveled location and a recently completed dealership renovation are driving business like never before! We place a strong emphasis on working together as a team to provide the best experience possible for our guests. Dave Smith Ford is a growing enterprise, there are opportunities for advancement throughout the dealership.

Job Type: Full-time

Salary: $35,000.00 to $100,000.00 /year

Required experience:

• Sales: 2 years

Required license or certification:

• Valid Driver's License