Job Openings

Appointment Coordinator/Customer Service

Dave Smith Ford is looking to hire a Part Time Appointment Coordinator/Customer Service Representative.

The hours are Monday - Friday 10am-2:30pm

A Saturday is required once a month. Saturday hours are 8am- 5pm

Responsibilities Include:

  • Answering all incoming phone calls to the dealership and directing them to the proper person/department
  • Schedule Service appointments for customers as they call in
  • Provide excellent customer service skills
  • Outbound phone call to schedule customers for their NYSI's, oil changes, Recalls etc.

Job Requirements:

  • Confident and professional demeanor on the phone
  • Arrive on time for shift
  • Positive Attitude
  • Strong computer skills.
  • Must be organized and have the ability to accurately transfer information into the computer while speaking with customers
Pay is $11.80 per hour. Plus, some commission based on out bound calls at end of month 

Apply for Position




Sales & Leasing Consultants 

We are seeking an Experienced Automotive Sales Consultant to become an integral part of our team!

Responsibilities:

  • Educate and sell company products and services to new and existing customers clients
  • Work closely with Sales and Finance managers to ensure that sales are maximized while maintaining excellent customer satisfaction levels
  • Reach agreed upon sales targets by deadline
  • Close and follow up on sales transactions
  • Investigate and resolve customer issues and complaints
  • Network and build relationships with new and existing client base

Qualifications:

  • Previous experience in automotive sales preferred
  • Strong negotiation skills
  • Deadline and detail-oriented
  • Ability to build rapport with clients
  • Valid driver's license
  • All applicants must be able to demonstrate ability to pass pre-employment testing to include Background Checks, MVR and Drug Screening
  • Professional personal appearance
  • Excellent communication skills

Dave Smith Ford offers an aggressive pay plan based on salary, sales commission, Finance & Insurance, and month end unit bonus.We offer Medical, Dental, Vision, 401K, Paid Vacation.

About Dave Smith Ford:

Dave Smith Ford a premier Ford dealership in WNY. A fantastic, heavy traveled location and a recently completed dealership renovation are driving business like never before! We place a strong emphasis on working together as a team to provide the best experience possible for our guests. Dave Smith Ford is a growing enterprise, there are opportunities for advancement throughout the dealership.

Job Type: Full-time

Salary: $35,000.00 to $100,000.00 /year

Required experience:

  • Sales: 2 years

Required license or certification:

  • Valid Driver's License
Apply for Position

Contact

Dave Smith Ford

4045 Transit Road
Directions Williamsville, NY 14221

  • Sales: (716) 634-2000
  • Service: (716) 634-2000
  • Parts: (716) 632-7840

Hours

  • Monday 7:30AM - 9:00PM
  • Tuesday 7:30AM - 9:00PM
  • Wednesday 7:30AM - 6:00PM
  • Thursday 7:30AM - 9:00PM
  • Friday 7:30AM - 6:00PM
  • Saturday 8:00AM - 5:00PM
  • Sunday ONLINE ONLY